The State of Tennessee requires that no one other than the policy holder can mediate an insurance claim unless they are a licensed Public Adjuster.
Since this is "law" and Rocky Top Roofing Inc. does everything they can to ensure the right steps are taken, Rocky Top Roofing Inc. has retained Quantum Adjusting Services Inc. to handle the mediation of their customers insurance claims.
Some people have said "well, that's a conflict of interest". What is a conflict, is when a improperly trained individual mediates your claim and you lose out on proper coverages when they do not have the training/education to properly handle your claim!
We can not legally go to a catastrophic storm event and speak to random people until 7 days after the storm. We can not legally go meet with anyone for 2 days after a storm. Being as we are licensed Public Adjusters, Tennessee state law has dictated our response time. HOWEVER, we still want to talk to you! We'll talk about what's to come once the timeline is up!
" No residential roofing services provider shall act or hold out as being a public adjuster, as defined in §56-6-902, unless licensed as a public adjuster in accordance with title 56, chapter 6, part 9. "
This law is being ignored by most roofers. It is unlawful for a roofer to negotiate and settle with your carrier. That can only legally be done by the policy holder or a licensed Public Adjuster.
WE ARE LICENSED! :)
Navigating a claim can be confusing and very aggravating. Most homeowners don't know their policy and their coverages. Since we are Public Adjusters as well as roofers, we can legally assist with your claim and overtake the burden for you!
You don't have to worry if the carrier adjuster is unwilling to work with a roofer. You don't have to worry about your roofer not getting you the coverages for non roof related items.
Best of all, you don't have to worry about being questioned by investigators with them finding proof that your roofer is illegally working as a Public Adjuster!