Licensed / Bonded / Insured
Before hiring a roofing contractor, verify they are properly licensed for the work they are offering to perform. Tennessee has specific contractor licensing requirements based on the project cost and location. A professional-looking website, truck, or social media page does not replace the licenses required by law.
Tennessee confirms that roofing is included in Home Improvement licensing in applicable counties for residential projects from $3,000 to $24,999, while contractor licensing applies at $25,000 or more under the applicable rules.
Tennessee provides a public license database where homeowners can verify a contractor’s license status. Before signing a contract or paying a deposit, search the company and confirm the license is appropriate for your project.
In Tennessee, licensing requirements depend on the location and total cost of the project. In counties that have adopted the Home Improvement licensing law, including Hamilton, Bradley, and Marion Counties, residential roofing projects from $3,000 to less than $25,000 generally require a Tennessee Home Improvement license. Projects of $25,000 or more generally require the appropriate Tennessee contractor license.
The Tennessee Board for Licensing Contractors confirms roofing falls within Home Improvement work and identifies those counties among those requiring the license.
Before hiring a roofer, ask: What is your exact business name? What is your Tennessee license number? Is that license appropriate for the type and total cost of my project? Then verify the information yourself through Tennessee’s official license database before signing a contract or paying any money.
A roof protects one of your largest investments. Proper licensing gives homeowners a way to verify who they are hiring and whether the contractor meets applicable Tennessee licensing requirements. Rocky Top Roofing Inc. believes homeowners should verify credentials before hiring any roofing company, including us.
A local business license and a Tennessee contractor or home improvement license are not the same thing. A company may have a business license, insurance, a website, trucks, and advertising while still needing the appropriate Tennessee license for the roofing project it is offering to perform. Always verify the contractor’s actual license and its status before hiring.
We encourage homeowners to verify Rocky Top Roofing Inc. through Tennessee’s official licensing resources before hiring us. We believe every roofing company should be willing to provide its credentials and let homeowners confirm them independently.

✓ Is the company properly licensed for your project?
✓ Is the license active and issued to the company you're hiring?
✓ Are they properly insured?
✓ Are they established locally?
✓ Can they show actual roofing work they've completed?
✓ Will they put the scope, price and warranty in writing?
✓ Will they pull required permits under the proper contractor when required?
✓ Will they still be here if you have a problem after the job is finished?
Five stars can't repair your roof. The contractor behind them has to.
REVIEWS AREN'T A POPULARITY CONTEST
Some companies treat online reviews like they're running for homecoming king. They may ask friends, family, employees, business associates, vendors, and practically everyone they know for reviews.
That can create an impressive-looking number, but review count alone doesn't tell you whether a roofer is properly licensed, qualified for your project, experienced, or even the right contractor for your home.
Reviews can help you evaluate a company. They shouldn't replace verifying the company.
You're hiring a roofer, not electing homecoming king.
A HIGH REVIEW COUNT DOESN'T VERIFY A CONTRACTOR
Online reviews can be useful, but reviews do not verify a contractor's license, insurance, qualifications, local history or legal authority to perform your project.
Fake, purchased, incentivized and manipulated reviews are serious enough that both the Federal Trade Commission and Google prohibit deceptive review practices.
Before choosing a roofer based on stars and review counts, verify the contractor first.
Reviews can be collected. Popularity can be manufactured. Credentials can be verified.
LICENSE FIRST. REVIEWS SECOND.
A roofing company can have hundreds of online reviews and still deserve the same scrutiny as everyone else. Reviews don't verify licensing, business practices, claim conduct, or how a contractor will treat your home.
Before signing with any roofer, learn the warning signs that matter.
Rocky Top Roofing Inc. is listed in CertainTeed's official contractor directory as a ShingleMaster roofing contractor, credentialed since 2018.
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